Refunds - Travel Vouchers Page Of The Air France Website
As we all know, the COVID-19 pandemic has changed the way we travel. Many airlines have had to adapt to the new normal, and Air France is no exception. With travel restrictions and cancelled flights, Air France has made it easier for customers to get refunds or travel vouchers for their cancelled flights. In this article, we will be diving deep into the refund and travel voucher policies of Air France.
Refund Policies
If your Air France flight has been cancelled or delayed for more than 5 hours, you are entitled to a refund. You can request a refund by filling out an online form on the Air France website or by contacting the Air France customer service department. Once you have submitted your refund request, it may take up to 7 days for the refund to be processed. The refund will be made using the same payment method used to purchase the ticket.
It is important to note that if your flight is cancelled due to a force majeure event, such as the COVID-19 pandemic, you may not be entitled to a refund. In this case, Air France may offer you a travel voucher instead.
Travel Voucher Policies
If your flight is cancelled due to a force majeure event, such as the COVID-19 pandemic, Air France may offer you a travel voucher instead of a refund. The value of the voucher will be equal to the amount paid for the ticket. The voucher can be used to purchase a new Air France ticket within 1 year of the date of issue. If the new ticket purchased with the voucher is more expensive than the value of the voucher, you will need to pay the difference.
If you would like to request a travel voucher instead of a refund, you can do so by filling out an online form on the Air France website or by contacting the Air France customer service department.
Conclusion
In conclusion, Air France has made it easier for customers to get refunds or travel vouchers for their cancelled flights due to the COVID-19 pandemic. If your flight has been cancelled or delayed for more than 5 hours, you are entitled to a refund. If your flight is cancelled due to a force majeure event, such as the COVID-19 pandemic, Air France may offer you a travel voucher instead of a refund. It is always a good idea to check the Air France website for the latest refund and travel voucher policies.