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Ember Travel Mug Lid Won't Stay Open

If you're an avid coffee or tea drinker, chances are you've invested in a quality travel mug to keep your beverage hot while on the go. The Ember travel mug has been a popular choice, thanks to its sleek design and temperature control feature. However, one issue that some Ember mug owners have faced is the lid not staying open. If you're one of them, don't worry, we've got you covered. Here are some ways to fix your Ember travel mug lid that won't stay open.

1. Clean the Lid and Mug

Clean Ember Mug Lid

One reason why your Ember travel mug lid may not be staying open is because there is dirt or debris trapped in the mechanism. To fix this, disconnect the lid from the mug and thoroughly clean both parts. Use warm soapy water and a soft brush to clean the lid and mug, making sure to remove any residue. Rinse with clean water and dry thoroughly before reattaching the lid to the mug.

2. Check the Magnets

Ember Mug Magnet Problem

The Ember travel mug lid is held in place with magnets, which can sometimes lose their strength over time. To fix this issue, try repositioning the magnets or adding a stronger magnet to the lid or mug. Alternatively, you can contact Ember customer support to request a replacement lid if the magnets are faulty.

3. Adjust the Hinge

Ember Mug Hinge Problem

Another reason why your Ember travel mug lid may not be staying open is because the hinge is misaligned. To fix this, try adjusting the hinge by gently bending it back into place. Alternatively, you can try adding a small amount of lubricant to the hinge to help it move more smoothly. Be sure to wipe away any excess lubricant before using your mug.

4. Tighten the Screws

Ember Travel Mug Screws

The lid of the Ember travel mug is held together with screws, which can sometimes become loose over time. To fix this issue, use a small screwdriver to tighten the screws on the lid. Be careful not to overtighten them, as this can cause damage to the lid or mug.

5. Contact Customer Support

Ember Customer Support

If you have tried all of the above methods and your Ember travel mug lid still won't stay open, it may be time to contact customer support. Ember offers a one-year warranty for their products, so if your mug is still under warranty, they will be able to provide you with a replacement lid or mug.

By following these simple steps, you can fix your Ember travel mug lid that won't stay open and continue to enjoy your hot beverages on the go. Remember to always keep your mug clean and well-maintained to prevent any future issues.

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