United Airlines Name Change Policy For Travel Agents
United Airlines is a major American airline that is known for its world-class service and excellent customer support. As a travel agent, it is essential to know the airline's policies in order to assist your clients in the best possible way. One of the most crucial policies that United Airlines has is their name change policy.
What is United Airlines Name Change Policy?
United Airlines allows passengers to change the name on a ticket under certain circumstances. The name change policy applies only to the person who originally booked the ticket, and it cannot be transferred to someone else. United Airlines charges a fee for name changes, which varies depending on the situation.
If a passenger has made a spelling mistake or typo in their name, United Airlines will allow a correction free of charge. However, if the name change is due to a legal name change, marriage, or divorce, United Airlines charges a fee that can range from $75 to $500. Additionally, if the name change is due to a misspelling that requires a reissuance of the ticket, United Airlines charges a fee that can range from $150 to $500.
How to Change a Name on United Airlines Ticket?
Travel agents can assist their clients in changing the name on their United Airlines ticket by following a simple process. The first step is to contact United Airlines' customer service department and request a name change. The travel agent will need to provide the booking reference number and explain the reason for the name change.
United Airlines will verify the information provided by the travel agent and confirm whether the name change is eligible. If the name change is eligible, United Airlines will provide a quote for the fee that must be paid. The travel agent can then process the payment and request the name change to be made.
It is important to note that name changes cannot be made online and must be done through United Airlines' customer service department. Additionally, the name change must be made prior to the departure of the flight, and the ticket must be reissued with the correct name.
Exceptions to United Airlines Name Change Policy
United Airlines may make exceptions to their name change policy under certain circumstances. For example, if a passenger has a medical emergency or a family member has passed away, United Airlines may waive the name change fee or reduce it.
Additionally, for international travel, United Airlines may require a name change to adhere to the requirements of the destination country. For example, certain countries require that the name on the ticket matches the name on the passport exactly.
Conclusion
United Airlines Name Change Policy is an essential policy that every travel agent should be aware of. While it is always best to double-check the name on a ticket at the time of booking, mistakes can happen, and it is important to know how to correct them. By following the steps outlined above, a travel agent can assist their clients in making a name change on their United Airlines ticket and ensure a smooth and hassle-free travel experience.