Turkish Airlines Schedule Change Policy For Travel Agents
If you are a travel agent and you have booked a flight with Turkish Airlines for your clients, there might be instances where the airline needs to make changes to the flight schedule. Turkish Airlines has a policy in place to ensure that any schedule changes are communicated effectively to travel agents and their clients.
Turkish Airlines Schedule Change Policy
Turkish Airlines has a schedule change policy that applies to all bookings made by travel agents. If there is a schedule change, Turkish Airlines will send a notification to the travel agent, who can then inform their client. The airline will provide the travel agent with the new flight details, such as the new departure time, arrival time, and flight number.
If the schedule change affects the client’s travel plans, Turkish Airlines will offer the following options:
- Change the flight to an alternative flight operated by Turkish Airlines, subject to availability
- Change the flight to an alternative flight operated by another airline, subject to availability and with a possible fare difference
- Cancel the booking and provide a full refund
How to Handle Schedule Changes
As a travel agent, it is essential to communicate any schedule changes to your clients as soon as possible. You must keep your clients informed of any changes and provide them with the updated flight details. If the schedule change affects their travel plans, you must work with the airline to provide them with suitable alternatives.
You can contact Turkish Airlines through their customer service hotline or email to discuss any schedule changes and explore the available options. If you need to make changes to the booking, you can do so through the Turkish Airlines website or by contacting their customer service team.
Conclusion
Turkish Airlines understands that schedule changes can be inconvenient for travelers and travel agents. They have implemented a policy to ensure that any changes are communicated effectively and that travelers have suitable alternatives to choose from. As a travel agent, it is your responsibility to keep your clients informed of any schedule changes and work with the airline to provide them with the best solution. By doing so, you can ensure that your clients have a hassle-free travel experience with Turkish Airlines.